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Satisfaction Guaranteed
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| Unlike other services, you will not be billed for "idle time" - only for actual work being done.
If you are not completely satisfied with our services, let us know immediately at the end of the session or report it here |
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- Small Business support rate: $2.95/minute during first 15 minutes, then $2.25/minute for remainder of session
- cost-effective support for common everyday business needs
- Corporate (priority) support rate: $5.00/minute during first 15 minutes, then $2.50/minute for remainder of session
- prioritized routing to our level-2 support team for enhanced business productivity
- Emergency (elite) support rate: $7.00/minute during first 15 minutes, then $3.50/minute for remainder of session
- VIP handling for time-sensitive & mission-critical applications
- Custom rates may be applicable & displayed for select (specialized) services.
- Vendor & Corporate rates are not billed to you as an end-user. Rates are displayed for informational purposes and billed to the vendor or corporate account selected.
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